Find your questions here
What are your hours of operation?
Our locations are open 24/7 for your convenience, with attendants available from 9:30 AM to 5:30 PM every day.
Where are your laundromats located?
We have several locations in North Central Florida. You can find the nearest one by clicking here
Do you offer Wi-Fi?
Yes, all of our locations offer free and open Wi-Fi for our customers.
What types of laundry services do you offer?
We offer self-service laundry, wash-and-fold services, and commercial laundry services.
What is included in your wash-and-fold service?
Our wash-and-fold service includes washing, drying, and folding or hanging your clothes just the way you like them.
Do you have large machines for bulky items?
Yes, we have 20-pound, 40-pound, 60-pound, and 80-pound washers to accommodate large and bulky items.
How do I pay for drop off services?
We accept debit/credit cards and Spin City loyalty cards.
What is the turnaround time for drop off service?
Our typical turnaround time for wash, dry and fold service is the same day if dropped off before noon or next day for anything dropped off later in the day. Turnaround time for ironing typically depends on the number of pieces in your order, but our goal is three days at the most.
What are the prices for your washers and dryers?
We have various machine sizes and corresponding prices. Please visit our store for specific pricing details.
Do you offer any discounts or loyalty programs?
Yes, every 7th wash on the same card is free, whether it’s a Spin City loyalty card or your personal credit/debit card.
Do you have change machines?
No, we do not have change machines. However, our machines accept coins, debit/credit cards, and Spin City loyalty cards.
How do I purchase a Spin City loyalty card?
Spin City loyalty cards can be purchased from the kiosks located next to the drop-off window in each store.
Are your facilities clean and safe?
Absolutely! We prioritize cleanliness and safety, ensuring a spotless and secure environment for our customers.
What if I like my laundry done a certain way?
No problem! Just let us know your preferences, and we’ll make sure to do it exactly how you like it.
Can I leave my laundry and pick it up later?
Yes, our wash-and-fold service allows you to drop off your laundry and pick it up once it’s ready.
Is there staff available to help if I have questions or need assistance?
Yes, our attendants are available from 9:30 AM to 5:30 PM every day to assist you.
What should I do if a machine malfunctions?
Please notify one of our attendants immediately, or contact customer service for assistance.